Frequentis Public Safety

Built for modern
police control rooms.

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Moira Roberts
Regional Sales Manager
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Faster, smarter police response

Police control rooms are under more pressure than ever. Traditional call centres can no longer meet these expectations. Citizens use text, voice, live video, and social media to reach the police, so forces need a solution that can flex across all channels, unify data feeds, and centralise information to support modern policing.

Frequentis complete control room solutions cut through this complexity by centralising all communication and operational data in one place, enhancing public trust.
We unify police control rooms

By combining contact handling, dispatch, and multimodal communications, our complete control room solutions deliver a complete operational picture - enabling faster response, better resource allocation, and higher public confidence.

We recognise that offering multiple contact options improves accessibility and addresses important operational and social needs. Our solutions empower frontline officers by providing the technology required to keep the public, and themselves, safe.
Empowering frontline officers


  • Enhanced situational awareness
  • Faster, more intelligent response
  • Seamless collaboration
  • Reduced IT and operational costs
  • Future‑ready compliance
  • Improved accessibility and inclusion
  • Supports non‑voice contact and inclusion
Proven success – how 40 stations serve 2.2 million

West Yorkshire Fire and Rescue Service (WYFRS) modernised its control room with a fully cloud‑based deployment to ensure efficient operations across 40 stations serving 2.2 million residents. The solution combines the Unique CAD Suite and LifeX™, enabling efficient mobilisation, faster information flow and streamlined multi‑agency coordination. This complete control room solutions deployment proves its scalability, resilience and suitability for large, complex operational environments – a requirement of UK police forces.
A team built on real policing expertise


What truly sets Frequentis apart is its UK Public Safety Team, bringing over 60 years of combined policing experience across control room operations, frontline policing, solution architecture, and emergency communications. This deep operational understanding ensures technology is aligned with real policing needs.
Why integration matters
Ready to modernise your control room?
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FREQUENTIS UK Ltd.
Regal House, 70 London Road, Twickenham, TW1 3QS
For further enquiries please contact us via our contact form or visit our website.