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Police control rooms are under more pressure than ever. Traditional call centres can no longer meet these expectations.
Citizens use text, voice, live video, and social media to reach the police, so forces need a solution that can flex across all channels, unify data feeds, and centralise information to support modern policing.
Frequentis complete control room solutions cut through this complexity by centralising all communication and operational data in one place, enhancing public trust.
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About Frequentis
Frequentis Group, founded in 1947 and headquarted in Vienna, is a global supplier of communication and information systems for control centres within the safety-critical environment. Frequentis operates a worldwide network of representatives in more than 50 countries and is deployed at more than 40,000 operator working positions in around 150 countries. With deep cross-industry experience in public safety, civil aviation, defence, maritime and public transportation markets, the company has driven innovation and achieved many "industry firsts".
Frequentis UK, based in Twickenham, provides for over 30 years the local market expertise, skills and capability to ensure the global solutions meet UK customer requirements and standards.