LifeX as a Service
LifeX is a future-oriented public safety communication and collaboration platform designed to satisfy all the demands of a next generation control room solution and its handling of multimedia. LifeX is now available as a service (LXaaS) – offering a fast, easy, flexible and safe path for mission-critical contact centres and radio dispatching.
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Discover how cloud technologies could transform capabilities for blue-light and critical-response control centres.
LifeX as a Service can help to optimise your mission-critical operations, including fire, ambulance, police as well as utility communication systems.

Key features
Dissolving control room borders

For LifeX as a Service, any device can be a working position. The use of pure, web-based user interfaces permits a broad range of different deployment scenarios.
Highly available

99.99% availability thanks to being designed, built, deployed and operated in a highly-available and secure geo-redundant virtual server infrastructure with no single point of failure.
Unified conversation concept

Traditional communication channels, such as analogue radio and telephony, as well as modern communication networks like ESN, email and text messaging are available on one screen - enabling unified communication. As a result, operators can focus on their tasks regardless of the communication channel..
Web-browser based

Any authorised operator within your secure network can access the services with any device thanks to the zero installation footprint of LifeX.
Key benefits
Fast

LifeX as a Service is in G-Cloud, so deployment is much faster than running a full procurement and traditional on-premise delivery project in your own data centre. Pick your package, define your level of support, add in the required training and we will configure and deliver.
Easy

Designed as an open platform and intended to be integrated as an omnichannel platform with multiple communication sources, including control room solutions; such as incident management solutions, AI services or 3rd party recorders. This is all enabled by well-documented open APIs that allow LifeX and 3rd party solutions to share information and provide an integrated end-to-end user experience.
Flexible

Based on the LifeX product, with a clearly defined set of features and functionalities. If your needs change, just order a different package or add users. If you need the solution only to cover a single large event, order just for the required period. Integrate the product flexibly into your control room solution and also easily into ESN as soon as it is available.
Safe

As a control room expert, we take cybersecurity frameworks very seriously and know how to monitor, maintain, patch and upgrade our solutions. We comply with ISO 27001 industry standard and perform ITHC including regular penetration tests.
Frequentis
Frequentis has been delivering mission-critical solutions to the UK and Ireland for over 30 years and is a global supplier of communication and information systems for control centres managing safety-critical operations. With deep cross-industry experience in civil aviation, defence, public safety, maritime and public transportation markets, the company has driven innovation and achieved many "industry firsts".
Download more information on Frequentis in the UK and Ireland here.
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